Motor Vehicle Insurance

What documents are required for obtaining a motor vehicle insurance policy?
  • Completed Proposal Form
  • Certificate of Vehicle Registration (Wheel Tax) Copy
  • Owner Book Copy
  • Sales Invoice or Sales Contract Copy
  • Customer’s NRC copy
  • Driver’s Licenses
  • Commercial License for Commercial Use Vehicles
  • Other Relevant Documents
What happens if my motor vehicle insurance policy lapses?
If your motor vehicle insurance policy lapses, we will not cover any damages or liabilities. You may also lose benefit the No Claim Bonus (NCB). It’s important to renew your policy before it expires to maintain continuous coverage.
When I have questions about the requirements, what should I do?
For detailed information and clarification, you can reach out to KBZMS Call Center (+959) 95 007 7000 if you have any questions.
What is excess?
Excess is the first amount that the Insured has to bear in respect of each and every claim under the policy.
What is betterment?
If new original parts are used to repair Your Vehicle and as a result of which Your Vehicle is in a better condition than it was before the damage, you would be required to contribute to its betterment, a proportion of the costs of such new original parts. Betterment is an additional cover you can buy by paying additional premium.
What accidents are covered under “Acts of God”?
Acts of God cover for flood, typhoon, hurricane, storm, tempest, volcanic eruption, earthquake, landslide, landslip, subsidence etc. Acts of God is an additional cover you can buy by paying additional premium.
How can you get discount on premium payment?
You can get Fleet Discount and/or No Claim Bonus (NCB) on premium payment. Fleet Discount is eligible for 10 vehicles and above simultaneously. NCB will be applied at each renewal if there is no claim for a 12-month (1 Year) period. NCB is not transferrable.
What are the payment options?
After receiving the Debit Note, you can pay the premium at the KBZMS offices or directly to KBZMS bank accounts via KBZ bank QuickPay services or other KBZMS designated bank accounts through mobile banking or internet banking, or nearest bank branches of Major banks. Please refer to the Debit Note for the detailed bank account information.
What should I do if I get into accident?
Notify the KBZMS Call Center at (+959) 95 007 7000 immediately and let us know the following:
  • Vehicle Registration Number/License Plate Number
  • Brief Details of the Accident
  • Location of Accident
  • Contact information
  • Driver name
The respective claims team will contact you and request any other necessary documents.
How can I renew my policy?
A renewal notice will be sent to you before the policy expiry, and you can renew your policy for next term by paying the premium.
How long is the insurance coverage valid until the expiry date?
The insurance coverage is valid until midnight (12:00) on the expiry date.

Personal Lines
Insurance

Commercial Lines 

Insurance

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